Frequently Asked Questions

Candidates FAQ

How can I submit my resume to you?

To submit your resume, please go to the Candidate Registration page, fill out the form and upload your resume.

Do you offer full-time, part-time or contract positions?

We offer full-time, part-time and contract positions. Search our current job openings or upload your resume.

How do I setup an HST number?

To setup an HST account please visit the Government of Ontario website.

I uploaded my resume on your website. What are the next steps?
First, check your email. You should receive an auto-generated email response from customersupport@rosscam.com, verifying that we have received your resume. We’ll contact you typically within 3 business days to verify your information, learn more about what your career goals are and how we can help you achieve them. Then we’ll begin the process of working with local companies to find job openings that best match your skills. Learn more.
Can I refer a friend to your company?

Absolutely! Our referral program offers incentives for referrals that result in successful placements. Refer a friend.

Employers FAQ

What industries do you specialize in?

Our recruitment specialists have extensive experience in all areas of Information Technology, including Big Data, Information Security, Business Intelligence, Payments Modernization, Enterprise Solutions, Digital Transformation, Cyber Security and many more. Learn more about our recruitment services for employers.

How quickly can you fill my open position?

We are committed to filling open positions immediately. We maintain a network of highly qualified and skilled professionals, with many of them available to start a new position today. Our recruitment specialists will help you find skilled candidates to fill your full-time, part-time or contract position and ensure they fit your company’s culture, values and environment.

What if I need to fill multiple positions. Can you do this?

Yes. We provide company-specific solutions based on your business needs, from a single candidate to a team of skilled professionals. Whether you need short-term or long-term solutions we’ve got you covered. Start a candidate search.

What happens if I don’t like a candidate?

Our candidates are a minimum 85% match to your search criteria and we strive to provide unparalleled service. If you ever feel you have received an unsuitable candidate please speak directly with your recruitment specialist and the matter will be resolved quickly.

Do you perform background checks on all candidates?

We routinely check the background and references of all candidates to ensure that you are receiving a qualified and pre-vetted candidate who will match your recruitment needs.

General FAQ

Where is Universal Rosscam located?

Universal Rosscam serves employers and candidates throughout the Greater Toronto Area. Our head office is located in Markham, Ontario. Get in touch.

How long have you been in business?

We have extensive experience in providing IT recruitment solutions, having been in business for over 35 years. Learn more.

Can I call to speak with someone directly at your office?

Yes. For questions or inquiries about our services contact Customer Support at: 
customersupport@rosscam.com or call 1-866-405-8395

What are your hours of operation?

Our hours of operation are Monday to Friday, from 9:00am to 5:00pm EST.

What if I’m interested in working at Universal Rosscam?

We post internal job openings on our Job Board. If you don’t see what you’re looking for, please contact customersupport@rosscam.com to inquire further. Universal Rosscam is an equal opportunity employer and are committed to providing an open, diverse and inclusive work environment. 

Have a Different Question?

Contact Beverly Gregg at (905) 477-5690 or send an email